Overview

At NOUV, we believe that a business is only as efficient as its systems and people. This is why we work closely with you to co-design and embed the right strategies and processes that will play a pivotal role in achieving your goals and developing a high-performance culture. Together, we will deploy a suite of tools to facilitate this process. Our team will also work to empower your people to think innovatively, align your leadership on a shared vision, and engage with individuals at every level to unlock hidden potential and create new value across your business.

Under the umbrella of Performance Optimisation, we carry out a range of services focusing on organisational health checks and standard implementation. We also have specialised expertise in the food and medical device industries. We offer a comprehensive approach to help companies unlock their full potential, ensure compliance, and deliver long-term value.

Operational Excellence

 Operational excellence ensures your company's delivery and service quality are as efficient and effective as possible. Our team can evaluate the performance of your end-to-end processes, identifying areas for improvement and quantifying the potential value. We can then redesign your processes to achieve the desired performance and implement the necessary changes. Clearly defined and consistently implemented operational processes allow businesses to navigate changes smoothly. Additionally, a strategic approach to monitoring and improvement is critical to ensuring future resilience.

Organisational Health Checks Diagnostics

 Through our in-house developed ‘Business Health Check’ diagnostic tool, we assess your organisation's status quo. This tool can help us identify bottlenecks and inefficiencies in your business strategy, operations, and human capital. Our tool can also help us determine the root causes of your main challenges, enabling us to create an action plan that will bring about significant change. We believe that there is a solution to every problem, and we can work together to explore the possibilities and drive positive transformation to overcome them.

Standards Implementation & Advisory

Our team has helped numerous clients implement and maintain management systems that adhere to international standards across multiple industries. When implementing standards, we consider the internal procedures, practices, and organisational culture to reduce the implementation burden and ensure a sustainable approach to system upkeep.

Standards include but are not limited to:

  • Quality Management System (ISO 9001)
  • Social responsibility (ISO 26000)
  • Risk Management System (ISO 31000)
  • ISO/IEC 17025
  • IATF 16949
  • ISO 14298
Specialised Expertise in Food & Medical Devices

Some industries require specific knowledge and expertise that may not be easily accessible to businesses. At NOUV, we specialise in offering tailored support to food and medical device companies in order to help them reach their full potential.

Food

In the food industry, ensuring the highest quality and safety standards while adhering to legislation can be challenging. By taking a proactive approach, we ensure alignment between the company's people, processes, and purpose, instilling confidence and security. As a result, we are able to develop robust food safety and quality cultures within organisations that meet international standards and regulations, helping businesses achieve outstanding outcomes and obtain industry-relevant certifications.

Our expertise in the food sector includes:

  • Gap analysis for food safety and quality programmes;
  • Facility review and assessment;
  • Regulatory and industry compliance analysis;
  • Food Safety Management system development and implementation (including food safety/HACCP plan/GMP);
  • BRCGS (British Retail Consortium Global Standards);
  • ISO 22000 (Food Safety Management) and FSSC 22000 (Food Safety and Quality Management);
  • Food labelling and consulting in compliance with EU Legislation;
  • Food nutritional analysis;
  • Audit readiness for various standards (GMP, HACCP, BRCGS, FSSC 22000, ISO 22000, ISO 9001, HACCP, and other GFSI-approved standards);
  • Environmental monitoring, cleaning, and sanitation programmes and lab analysis.
Medical Devices

Patient safety, quality standards, and regulatory compliance are critical in the medical industry. Our dedicated team of professionals specialise in medical device standards, certification, and compliance with the Medical Device Regulation (MDR). We work closely with organisations in the medical industry to develop tailored solutions that ensure our clients meet the highest quality, safety, and regulatory compliance standards. Our services in the medical devices sector include:

  • Medical Device Regulation (MDR) gap analysis, implementation, support, and internal audits;
  • ISO 13485 gap analysis, implementation, support, and internal audits.

By leveraging our specialised expertise in the food and medical device industries, we help our clients navigate the complexities of these sectors, ensuring safety, compliance, and quality in their operations.

Business Transformation 

You may have a clear vision for your company’s future, but the path towards your goals may not be clear. With our Business Transformation services, we’ll help you break down obstacles to turn your vision into reality. We provide services such as Business Process Re-engineering (BPR), Lean methodologies, process optimisation, programme and project management, and organisational redesign to help businesses streamline operations, optimise efficiency, and achieve sustainable growth.

Business Process Re-engineering

Our experienced team of BPR consultants is skilled in redesigning and rethinking existing processes to drive transformational change. We begin by understanding your organisation's current processes to identify bottlenecks, redundancies, and areas of inefficiency. Through this analysis, we can uncover opportunities for radical improvements that will have a transformative impact. Our team will be here to guide you through the redesign phase, developing streamlined and optimised processes. Leveraging the latest technologies, such as automation and digitisation, we eliminate unnecessary steps, reduce cycle times, and enhance overall efficiency. Our tailored BPR solutions align with your organisation's specific needs, industry requirements, and strategic goals.

Lean Methodologies

Our Lean Methodologies approach empowers businesses to optimise processes, eliminate waste, and deliver exceptional customer value by following core Lean principles. These principles include identifying and eliminating waste, streamlining workflows, and creating a culture of continuous improvement. By embracing Lean Methodologies as a strategic framework for success, organisations can achieve greater efficiency and quality. Additionally, we integrate Lean Six Sigma, which uses statistical techniques, to facilitate data-driven decision-making and enhance performance.

Process Optimisation

Our team focuses on improving existing organisational processes through thorough analysis, bottleneck identification, and targeted improvements. Process Optimisation aims to enhance efficiency, reduce costs, and increase productivity without completely overhauling the entire process. Organisations can streamline operations and drive positive results by making incremental changes and fostering a culture of continuous improvement.

Programme & Project Management

Enterprise-wide projects and programmes are often needed for businesses to adapt to changing markets. If not managed properly, however, these initiatives can become fragmented and inconsistent, negatively impacting the business’ overall performance. Our tailored solutions, backed by our team's extensive expertise and competence, can help set up and manage your Project Management Office (PMO), enabling you to measure progress and control risks. We can take this further by providing additional support to your programme or project managers, or by stepping in to fill this role and take care of day-to-day tasks. With our strong background in change management, resource management, quality assurance and communication, we can guarantee the successful execution of your project, instilling confidence in the outcomes.

Organisation Redesign

At some point in their lifecycle, businesses must undergo organisational redesign. When done correctly, redesign can lead to improved decision-making, execution, and efficiency. Our team is here to help you optimise your business structure to allow it to evolve in a way that supports your strategic goals. This includes building up and aligning leadership capabilities, fostering a purpose-driven culture, and creating a suitable operating model to support strategy implementation. Organisations can navigate change with agility and purpose by optimising and integrating these elements.

People are at the core of every business, and a strong people strategy is necessary to create a culture of continuous improvement. A good strategy facilitates collaboration, enhances skills and talent, and aligns the leadership team with the business’s overall objectives. Implementing a successful people strategy will require choosing a suitable operating model.

Coaching and Capability Building

Organisations need employees who are willing to learn and adapt quickly to remain competitive within an ever-evolving business environment. Our training programmes are customised, engaging and interactive, focusing on the unique needs of your business and company culture. Through training needs analysis and the design of comprehensive coaching programmes, we help enhance the skills and capabilities of your workforce, giving them the confidence to thrive in a changing business landscape.

People Strategy  

Succession planning is a crucial element of a robust people strategy. By proactively preparing successors for critical roles, organisations can mitigate disruption, uncertainty, and conflicts that may jeopardise future competitiveness. Our team is here to help identify critical roles and purposefully select successors while identifying skills gaps and developing capabilities to ensure a smooth transition. Our phased approach to succession planning, especially in family businesses, considers emotional and business aspects, providing a seamless leadership transition.

Change Management

Organisations don’t change unless people do. A formal change management effort ensures that your team is supported and inspired as they navigate changes within your company. Our role is to plan, lead and implement change holistically and inclusively. During this process, we will focus on change and communication strategies, change communication, resistance management and training plans, and tracking and monitoring mechanisms around the people impacted by the change while involving senior management. Such change will equip leaders with the strategies and tools to prepare, support, guide and engage stakeholders as they work towards achieving project success.

INSIGHTS

Advisory Performance Optimisation & Transformation

Business Resilience

As sure as the sun will rise, businesses will continue to face continuous turbulence. Higher volatility has become the new normal, and an uncertain business context is a part… Continue reading Business Resilience

15 July 2024 • 3 months ago

Advisory Performance Optimisation & Transformation

Lessons from Covid-19 so far

If the current COVID-19 crisis has taught us anything, it is that when companies come together around a common purpose, goals that may have… Continue reading Lessons from Covid-19 so far

15 July 2024 • 3 months ago

Advisory Performance Optimisation & Transformation

The Importance of Human Capital Management

What do you think is the most valuable resource in an organisation?  Well, the answer is employees. These are the individuals that spend the… Continue reading The Importance of Human Capital Management

15 July 2024 • 3 months ago

TEAM MEMBERS

James Sammut  

Senior Partner Advisory


For general inquiry, contact us on info@nouv.com

Benjamin Zerafa

Director Advisory


For general inquiry, contact us on info@nouv.com

Maria Varga  

Director Advisory - Performance Optimisation & Transformation


For general inquiry, contact us on info@nouv.com

How can we help our clients?

At NOUV, we follow a unique collaborative model throughout the firm. Our shared goal is to help our clients thrive by providing them with the latest solutions that unlock their potential. By partnering with us, we empower you to grow, achieve sustainable competitive advantage, and drive social impact. We aim to develop practical structures and roles that align with the organisation’s strategic intent. We also support the re-design initiative by introducing agile and lean processes to ensure success.

At NOUV, we follow a unique collaborative model throughout the firm. Our shared goal is to help our clients thrive by providing them with the latest solutions that unlock their potential. By partnering with us, we empower you to grow, achieve sustainable competitive advantage, and drive social impact. We aim to develop practical structures and roles that align with the organisation’s strategic intent. We also support the re-design initiative by introducing agile and lean processes to ensure success.

Let's discuss

We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.

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