Build the emotional awareness and interpersonal skills that drive leadership excellence. Internationally recognised qualification for professionals who want to lead with impact.
Fees
COURSE OUTLINES
What You Will Learn
Build Real Emotional Intelligence Skills
|
Recognise and manage your emotional triggers
Understand what drives your reactions and develop strategies to respond rather than react in high-pressure situations. |
Read and influence team dynamics
Develop the social awareness to understand group emotions and use that insight to build stronger, more cohesive teams. |
|
Build empathy as a leadership tool
Learn to see situations from others' perspectives, improving trust, collaboration, and your ability to motivate people. |
Communicate with emotional clarity
Master the art of expressing yourself clearly while remaining attuned to how your words land with others. |
|
Navigate conflict with skill and composure
Navigate conflict with skill, inspire teams, and lead with influence. Master communication and relationship building techniques. |
Apply EI frameworks to real workplace scenarios
Put theory into practice with case studies, role plays, and reflection exercises drawn from real professional contexts. |
Structure of Programme:
The programme is made up of one module divided over 2 parts:
- Introduction to Emotional Intelligence
- Improving your Self-Awareness
- Nurturing Self Control
- Motivating Yourself
- Developing Empathy
- Managing Relationships Using Rapport
Teaching, Learning and Assessment Procedures:
The programme will include a mix of formative self-assessment, peer-assessment and trainer assessment techniques, including:
- A number of self-assessment questionnaires to encourage the learners to assess and reflect on their individual competency in the skills discussed throughout the programme
- Learners are expected to role-play the skills covered in the programme and given feedback by the trainer and peers
- Trainer assessment of the learners’ reflective journaling after each session capturing the main points learned during each session, making a commitment to follow up on at least one practical action point and reviewing progress on the commitment made
- Self-assessment through multiple choice quizzes after each session to assess the transfer of knowledge and main concepts covered during each session
What’s Included:
- Training by a certified and experienced educator/s
- Detailed course notes
- Funding options
Who It's For
Built for Professionals Who Lead People
Whether you manage a team, lead projects, or work closely with clients, this programme gives you the emotional intelligence toolkit to perform at a higher level.
- Managers and Team Leaders
- HR and People Professionals
- Team Leaders
- Aspiring Leaders
- Client-Facing Professionals
- Customer Service Leads
COURSE DETAILS
Date/s of Next Intake
February 2026
Venue
Think Talent Training Room, Think Talent Offices, Mriehel
Language
English
Duration
3 full days
Hours of Total Learning
25
Entry Requirements
Learners must possess a minimum of 1-year experience managing, leading or supervising subordinates.
Mode of Attendance
Part-time
Mode of Delivery
Face-to-face
Grading System
Standard pass/fail grading scale
Pass Mark
50%
Funding Options
Three Malta funding routes can cover most of your course.
- MySkills Scheme (cash grant reimbursement, individuals) — employed participants claim back up to 80% and unemployed up to 100%, paid as a cash reimbursement on completion, max €5,000 per application.
- Get Qualified Scheme (tax credit, individuals) — employed, self-employed and business owners recover up to 70% of eligible training costs as a personal tax credit, max €10,000 per application.
- Investing in Skills / IIS (tax credit, employers) — Malta-registered employers recover up to 70% of eligible training costs for their staff as a tax credit.
Not sure which scheme fits you? Contact us — we will tell you exactly what you qualify for.
Important: The MySkills Scheme and Get Qualified Scheme are only available to individuals who are officially residing in Malta. Proof of Malta residency is required when applying for either scheme.
PREREQUISITES
Minimum of 1-year experience managing, leading or supervising subordinates.