APEX  /  Award in Leadership and People Management (MQF 5)

Learning Outcomes

By the end of the programme, participants will have acquired the following knowledge, skills, and competencies:

Knowledge

• The four styles of leadership that create resonance in a group: Visionary, Coaching, Affiliative, and Democratic (Goleman, Boyatzis, and McKee)
• The four aspects of Emotional Intelligence (Goleman): Self-awareness, Self-management, Social awareness/Empathy, and Relationship Management
• Techniques for Problem Solving & Decision Making: 4Whys, Appreciation, Six Thinking Hats (De Bono), Brainstorming Techniques
• Stages of Team Development (Tuckman): Forming, Storming, Norming, Performing
• The 5 Team Dysfunctions (Lencioni): absence of trust, fear of conflict, lack of commitment, avoidance of accountability, inattention to results
• Phases of Strategic Management: formulation, implementation, evaluation, modification
• Phases of Project Management: conception/initiation, planning, execution, performance/monitoring, project close

Skills: Applying Knowledge and Understanding

Participants will be able to set up a series of 100-day action plans discussed with their coach. These plans include clear objectives, activities, and timescales to support the application of business learning and successful implementation of their leadership consolidation plan. Practical case studies will help participants apply best practices in their workplace.

• Understand their personality through the Everything DiSC® model and identify strategies to relate effectively with all other personality types
• Identify obstacles to productivity
• Identify stress triggers and understand their impact on physical/mental health, performance, and behaviour

Judgement Skills and Critical Abilities

• Think and act strategically
• Understand own personality traits and apply natural leadership styles to diverse situations
• Manage team members’ individual and group performance and behaviour against agreed standards and goals
• Exert influence on all stakeholders
• Plan and execute business strategies effectively

Structure of Programme

The programme is made up of 3 inter-related components:

• Pre-training
• Application of Personality Profiling Tool (DiSC Workplace Profile)
• Twelve contact days training over a 12-month period
• Four 1-hour Coaching Sessions per participant
• Two 2-hour Coaching Sessions per group

The workshops will cover the following topics:

Workshop 1 – Introduction to your APEX Journey using DISC

Participants will receive a thorough induction to the programme and an overview of DiSC profiling. The trainer will explain the origins and research behind the DiSC tool and the four dimensions. Discussions and activities help participants relate the profiles to themselves and others.

Workshop 2 – Building your Leadership Brand

Participants learn about leadership styles, identify their natural style through self-assessment, and explore practical ways to develop their leadership brand.

• What is a Brand?
• What is Personal Branding?
• The Importance of Personal Branding
• 7 Steps to Develop Your Personal Brand
• 10 Principles of Personal Branding

Workshop 3 – Developing your Team Culture

Participants explore organisational values and culture, understanding how it is developed, maintained, and used to foster engagement.

• What is Company Culture?
• Why develop a Company Culture?
• Assessing your company culture
• Why Company Culture Matters
• Understanding Engagement
• Why engagement matters?

Workshop 4 – Managing a Diverse Workforce

Participants explore diversity and its benefits in the workplace, including strategies for effective management.

• What is Workplace Diversity?
• Different forms of Diversity
• The Cultural Map (Meyers)
• Challenges of a Diverse Workforce
• Benefits of a Diverse Workforce
• Diversity Management VS Equal Employment Opportunity
• How Stereotyping Leads to Discrimination
• Tips for Managing Workplace Diversity

Workshop 5 – Handling Difficult Conversations at Work

Focuses on using dialogue to lead teams and manage difficult conversations without damaging relationships.

• What makes a conversation difficult?
• Managing our internal dialogue
• Establishing the truth about a situation
• Separating Intention from Impact
• Moving from blame to contribution

Workshop 6 – Facilitating Successful Meetings

Participants learn how to plan, run, and follow up on effective meetings that build teams and communicate instructions.

• Why have meetings?
• What makes a meeting efficient?
• What makes a meeting effective?
• Types of meetings
• Setting meeting norms
• Planning for a meeting
• How to run meetings
• Following up after a meeting

Workshop 7 – Boosting your Team's Productivity

Focuses on managing tasks and prioritising effectively to achieve productivity.

• Setting up your system to manage your to-dos
• Managing interruptions and distractions
• Delegating effectively

Workshop 8 – Managing Projects Effectively

Participants develop skills to manage projects and tasks efficiently, focusing on stakeholders’ needs and workload management.

• What is a Project (vs Operational Work)
• The Triple Constraint
• Identifying stakeholders
• The 10 Key Knowledge Areas of Project Management
• The Project Manager’s Role
• The Project Life Cycle

Workshop 9 – Conducting Effective Performance Management

Participants learn to align individual and team outputs with organisational objectives.

• What is performance management?
• The challenges of measuring employee performance
• Analysing employee performance
• The importance of S.M.A.R.T goal setting
• 10 Steps for Conducting the Formal Appraisal Session

Workshop 10 – Overcoming Team Dysfunctions

Based on Patrick Lencioni’s model, participants explore the five dysfunctions of teams and reflect on their leadership style.

• What makes a team?
• Different types of teams
• The 5 Dysfunctions of a Team (Lencioni)
• Tips to overcome team dysfunctions

Workshop 11 – Thinking Strategically Like a Leader

Participants learn strategic thinking and planning, including SWOT analysis and creating actionable strategic plans.

• What is strategic thinking?
• Key Components of a Strategic Plan
• Carrying out a SWOT analysis
• Setting strategic objectives
• Action Planning

Workshop 12 – Managing and Developing Talent and Way Forward

Participants explore talent management and creating a learning culture to meet organisational goals.

• What is talent development?
• What is learning management?
• Key components of a highly effective talent management process
• How to recognise, reward, and develop talent
• Building a learning culture

Teaching, Learning & Assessment Procedures

The programme includes a mix of formative self-assessment, peer-assessment, and trainer-assessment techniques:

• Self-assessment questionnaires after sessions to reflect on competencies
• Role-play exercises with peer and trainer feedback
• Trainer assessment of reflective journaling capturing main learning points and commitments
• Self-assessment through multiple-choice quizzes to assess knowledge transfer

Date/s of Next Intake

January 2026 or April 2026

Venue

ThinkTalent Training Room, ThinkTalent Offices, Mriehel

Language

English

Duration

12 full days

Hours of Total Learning

125 hours

Entry Requirements

None

Mode of Attendance

Part-time

Mode of Delivery

Face-to-face

Grading System

Standard pass/fail grading scale

Pass Mark

50%

What’s Included

• Training by a certified and experienced educator/s
• Detailed course notes
• Funding options

Funding Options

• Get Qualified Scheme: Students can benefit from a tax credit of 70% of the cost incurred.
• Investing in Skills (IIS): Employers can benefit from a refund of 70%+ of the costs incurred.

Contact us for further guidance on how to apply for either funding option.

This programme is aimed at the leadership, business, and management development of individuals in middle management. Think Talent will facilitate a learning process that is linked to business outcomes, ensuring that the training is geared towards achieving tangible enhancements in business leadership. Minimum Age: 18+