The ITIL® 4 Foundation Bridge Training course is designed to provide professionals with a solid understanding of ITIL’s best practices for IT service management. This course helps delegates efficiently align IT services with business objectives, improve service quality, and enhance customer satisfaction. Participants will gain insights into ITIL’s lifecycle approach, equipping them with the skills to manage risk, optimise IT operations, and deliver reliable, value-driven services.
Why Choose This Course?
- Learn industry best practices for effective IT service management.
- Master the principles for aligning IT services with business goals.
- Enhance service quality and customer satisfaction.
- Unlock career growth opportunities with ITIL Certification.
- Boost your skills, earning potential, and professional prospects.
This training is ideal for IT professionals looking to transition to ITIL 4, improve service delivery, and achieve organisational success.
Fees
COURSE OUTLINES
- Module 1: Introduction
- Module 2: Key Concepts of Service Management
- Module 3: Key Concepts of ITIL® 4
- Module 4: Guiding Principles
- Module 5: ITIL® 4 Management Practices
COURSE DETAILS
Ways to take this course
Live classes
Join a scheduled class with a live instructor and other delegates. The classes are scheduled weekly each month—contact us for the latest dates and to secure your spot!
Online Self-study
This option includes the following:
- 16 hours course
- Mock exams
- Exams included, taken online
- Immediate access for 90 days
- Certificate on completion
- Exercise files
- Personal performance tool
- 24/7 Support
- Track your teams progress
- Downloadable resources & fun challenges
- AI assistant
- Train in the comfort of your home
- Interactive course
- Compatible on mobile, tablet, and desktop
- Scenario based learning
- Bookmarking ability
- Note taking facilities