Description
ITIL®4 provides an end-to-end framework through a holistic and balanced approach to service management while blending with other methodologies and approaches such as Agile, DevOps and Lean. This makes is a modern framework, in line with today’s requirements, in an era of digital transformation where IT is underpinning every other industry.
ITIL®4 is vendor-independent and adds value anywhere IT is supporting a business irrespective of size or industry.