A business relies on several critical resources, which if compromised can radically impact the business lifeline. IT systems including cloud services, communication systems, and buildings are but a few of such resources. The purpose of business continuity management is to reduce the operational, financial, legal, reputational and other material consequences arising from a disaster or […]
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A business should never stop reinventing itself in some form or another. Thus, it should also introduce fresh ideas, especially new blood that can bring new service lines, however, without losing the same culture and values on which that business has been built, if this was a successful one, says Mark Aquilina, founder and chief visionary […]
When employee engagement is higher this has a direct impact on productivity, retention rates, profits and customer satisfaction. Who wouldn’t want these 4 areas to improve in their organisation?What are some of the drivers of employee engagement? Autonomy: if employees have autonomy it allows employees to make decisions and lets them know they are trusted. […]
In any restaurant, quality food is a basic expectation. Providing peace of mind to your customers however, leads to increased return business. Good food hygiene practices, through the use of a practical food safety management system (FSMS), are essential to making sure that food safety is practiced in your restaurant, and these in turn directly […]